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By
Akindman
First Impressions!!
Receptionists are the person at the front desk,
information desk, concierge, telephone operators, maitre d', and many others
who are the first to greet and welcome customers, clients and the public to the
company. Their skills are of critical importance in
creating and maintaining the image and capabilities that the company has
represented in their sales and advertising efforts.
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Today in National Receptionist Day (the second Wednesday
in May) and a good day to say “thank you” for a job well done! We have all been exposed to the wide range of
receptionist – the good, the bad and the ugly and have left a long lasting
impression on us and our thoughts about that organization.
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I’m a firm believer that the Marketing Department should
play a key role in the hiring, training and development of these important
staff members.
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